FREE* COURSE
Customer Services Training
Level 2
Are you 16 to 24 years old?
We have your career options sorted!
Our 19-week prep course will give you a taste of working in the Customer Service field at no cost. Study with us to build your knowledge of these career paths now.
Includes Unit Standard Credits towards NCEA.
DURATION:
19 Weeks
LOCATION:
Manurewa
NEXT INTAKE:
START NOW
What you’ll learn:
- Communication skills & customer services skills
- Problem solving skills & emotional intelligence
- Time management
- Pre-employment skills such as creating a CV, exploring career options and setting employment goals
- Workplace Health & Safety
- Workplace documentation and writing skills
- Observation skills and identifying risk/threats
- Conflict management
- Barista training
- Food safety – optional
18 years or over:
- Liquor Licence – to be discussed with your tutor
- COA (Security) – to be discussed with your tutor
What you’ll get:
- New Zealand Certificate in Foundation Skills Level 2 - 60 NZQA credits
- Transport assistance
- Employment support
Eligibility Criteria:
- New Zealand Citizen or Permanent Resident/ Resident
- 16 to 24 years old when the programme starts